Please read these terms of sale carefully before placing your order and retain a copy of these terms and your order for future reference

  1. Format of the Contract

1.1

These terms of sale apply to all goods supplied by Strong Anchor (the “Supplier”).

1.2

No contract exists between you and the Supplier for the sale of any goods until the Supplier has received and accepted your order and the Supplier has received payment in full (in cleared funds). Once the Supplier does so, there is a binding legal contract between us.

1.3

By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, but acceptance of your offer to buy the goods will not take place until after your payment is taken and you receive your acceptance e-mail. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions.

1.4

The contract is subject to your right of cancellation (see below).

1.5

The Supplier may change these terms of sale without notice to you in relation to future sales.

  1. Description and price of the goods

2.1

The description and price of the goods you order will be as shown on the Supplier´s website at the time you place your order.

2.2

2.2 the goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, Strong Anchor will inform you as soon as possible and offer you an alternative unit, or credit you for any sum that has been paid by you.

2.3

Every effort is made to ensure that prices shown on the Supplier´s website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel the order, or if the order is cancelled automatically due to the expiry of the 14 day period, the Supplier will refund you for any sum that has been paid by you for the goods.

2.4

In addition to the price, you may be required to pay a delivery charge for the goods.

  1. Payment

3.1

Payment for the goods and delivery charges can be made by any method shown on the Supplier´s website at the time you place your order. Payment shall be due before the delivery date and time or cash on collection, for payment shall be a fundamental term of this agreement, breach of which shall entitle the Supplier to terminate the contract immediately.

3.2

There will be no delivery until cleared funds are received.

3.3

Payments shall be made by you without any deduction whatsoever unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

 

 

  1. Delivery

4.1

The goods you order will be delivered to the nearest Postnet you give when you place your order and delivery address, except that deliveries are not made outside the South Africa.

4.2

Orders placed before 3.00 pm on a working day will be processed that day and will be delivered as per the requested option provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)

4.3

If delivery cannot be made to your address for reasons under the Supplier´s control the Supplier will inform you as soon as possible.

4.4

If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier, the Supplier may:

4.4.1

Store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or

4.4.2

Sell the goods at the best readily obtainable price.

4.5

If you fail to take delivery because you have cancelled your contractor order the Supplier shall refund you within 30 days for any sum that has been paid by you or for the goods. On exercising your right to cancel you shall be required to return the goods to the Supplier. Should you fail to return the goods, the Supplier reserves the right to deduct any direct costs incurred by the Supplier in retrieving the goods as a result of such failure.

4.6

Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

4.7

Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition, then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery, then please sign for the parcel as “UNCHECKED”. Failure to do so may affect any warranty claims that you make thereafter.

4.8

AFTER PICK UP: Please do note, once the package is with the courier, it is out of our hands and we are not reliable for late deliveries. Please phone the courier company if you are worried about the delivery time or day.

4.9

STRONG ANCHOR assumes no liability for orders shipped to incomplete or incorrect shipping addresses supplied by the customer. Any additional fees for such orders will be the responsibility of the customer.

4.10

Parcels will only be dispatched once payment reflects and has cleared in the bank account if paying by EFT or bank deposit.

4.11

STRONG ANCHOR cannot be held liable for missing or damaged parcel in transit, or any delays caused by the couriers or any 3rd party.

  1. Risk/Title

5.1

The goods are at your risk from the time of delivery.

5.2

Ownership of the goods shall not pass to you until the Supplier has received in full (in cash or cleared funds) all sums due to it in respect of:
5.2.1 the goods, and
5.2.2 all other sums which are or which become due to the Supplier from you on any account.

5.3

The Supplier shall be entitled to recover payment for the goods even though ownership of any of the goods has not passed from the Supplier.

  1. Your right of cancellation

7.1

You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods (see below). This right may only be exercised if the packaging is not opened and the goods are returned unused.

7.2

To exercise your right of cancellation, you must give written notice to the Supplier by email / contact us section of our website, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.

7.3

If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned after prior arrangement to the address stated in the Contact Us section of the website. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.

7.4

Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund you within 30 days for any sum that has been paid by you. In all cases, as per Distance Selling regulation we will deduct the delivery / carriage costs from the refund amount. You must return the goods to us at your own expense using an insured courier service. There will be a charge of R 200, if you would like us to collect the goods via our own courier instead of sending the items yourself. Such refund will be made after deducting reasonable costs for services rendered such as postage costs

7.5

Except in the case of faulty or mis-described goods, if you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.

7.6

Once you confirm your order as correct a standard cancellation fee will be at the expense of the customer.

7.7

An order cancelled in transit will incur the standard cancellation fee plus additional transit costs at the expense of the customer.

7.8

In the event of an order returned due to non-delivery, the transit costs will be at the expense of the customer.

7.9

A 20% handling fee will be charged on all returned items.

  1. Limitation of Liability

7.1

If you are a consumer the Supplier shall not be liable to you for any loss or damage in circumstances where:

7.1.1

There is no breach of a legal duty owed to you by the Supplier or by its employees or agents;

7.1.2

Such loss or damage is not a reasonably foreseeable result of any such breach;

7.1.3

Any increase in loss or damage resulting from breach by you of any term of this contract.

  1. Data Protection

8.1

The Supplier will take all reasonable precautions to keep the details of your order and payment secure but unless the Supplier is negligent, the Supplier will not be liable for unauthorised access to information supplied by you.

  1. Images

9.1

Product images are for illustrative purposes only and may differ from the actual product.

  1. Promotions

10.1

Promotional items are valid during specific promotional times. Promotional items will not be provided prior to their respected start dates. ALL promotions are valid while stocks last, should stock deplete during the promotional time, Strong Anchor regretfully will not be able to further fulfil promo give-aways. Strong Anchor cannot be held liable once stock has run out of promotional give-aways.

10.2

Strong Anchor reserves the right to amend or cancel the terms of any Promotion at any time without prior notice.

10.3

Strong Anchor IS NOT BOUND BY, AND WILL BE UNDER NO LIABILITY FOR, ANY STATEMENT BY ANY CONFLICT WITH ANY PROMOTIONS TERMS AND CONDITIONS to Customers.

10.4

Strong Anchor is not responsible for invalid, incorrect, or unreachable email addresses provided by a User.

  1. Social Media Competitions

11.1

The promoter is Strong Anchor whose office is at 2 Thorn Street, Weltevredenpar, Johannesburg, 1709 92

11.2

All competitions are open to residents of South Africa aged 16 years or over except employees of Strong Anchor and their close relatives and anyone otherwise connected with the organisation or judging of the competition.

11.3

There is no entry fee and no purchase necessary to enter the competition, otherwise specified.

11.4

By entering to competition, an entrant is indicating his/her agreement to be bound by these terms and conditions.

11.5

Route to entry for the competition and details of how to enter are via www.facebook.com/stronganchorsa/ and www.instagram.com/Strong.Anchor

11.6

Only one entry will be accepted per person. Multiple entries from the same person will be disqualified.

11.7

Closing date for entry will be stipulated on the various social media channels. After this date the no further entries to the competition will be permitted. Promoter has right to cancel any entry.

11.8

No responsibility can be accepted for entries not received for whatever reason.

11.9

The rules of the competition and how to enter will be stipulated in the social media posts promoting the competition.

11.10

The promoter reserves the right to cancel or amend the competition and these terms and conditions without notice. Any changes to the competition will be notified to entrants as soon as possible by the promoter.

11.11

The promoter is not responsible for inaccurate prize details supplied to any entrant by any third party connected with this competition.

11.12

The prize is as stated and no cash or other alternatives will be offered. The prizes are not transferable. Prizes are subject to availability and we reserve the right to substitute any prize with another of equivalent value without giving notice.

11.13

Winners will be chosen by Strong Anchor at Strong Anchor’s discretion as per the social posting indicating the competition metric. Strong Anchor reserves the right to overrule the metric should it deem an entry to be in an anti-competitive spirit.

11.14

The winner will be notified by email and/or DM on Instagram/Facebook within 28 days of the closing date. If the winner cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winner and pick a replacement winner.

11.15

The promoter will notify the winner when and where the prize can be collected / is delivered.

11.16

The promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.

11.17

The competition and these terms and conditions will be governed by South African law and any disputes will be subject to the exclusive jurisdiction of the courts of South Africa.

11.18

The winner agrees to the use of his/her name and image in any publicity material, as well as their entry. Any personal data relating to the winner or any other entrants will be used solely in accordance with current data protection legislation.

11.19

Entry into the Strong Anchor competitions will be deemed as acceptance of these terms and conditions.

11.20

This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook, Instagram or any other Social Network. You are providing your information to Strong Anchor and not to any other party.